These terms are a contract between you and Loop. By creating an account or using the service, you accept them. If you use Loop on behalf of a company, you accept them for that company too.
Last updated October 22, 2026
The short version. Loop is a free, early-access tool that reminds you about emails you are waiting on. It is provided as is. We work to keep it reliable and secure, and we cannot promise it will never fail, lose data, or be broken into. Keep your own records for anything that matters, and do not send Loop anything you are required to keep confidential. If something goes wrong, our responsibility to you is limited as described below, and disputes go to individual arbitration in Georgia. The full terms follow, and the full terms control.
“Loop,” “we,” and “us” mean the operator of loopediq.com and any successor that takes over the service. “You” means the person or organization using the service. Contact us at hello@loopediq.com.
You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract. If you are accepting for a company or other organization, you confirm you have authority to bind it, and “you” includes that organization.
Loop is in early access. It may contain bugs, change without notice, go offline, or lose data. We may reset accounts, remove features, set usage limits, or shut the service down. You use it with that understanding. If we start charging for something you already use, we will tell you first and give you a chance to stop.
Loop creates a follow-up when you send email to your Loop address, sets a due date, closes the follow-up when a reply arrives on the same thread, and sends reminders. You can also add follow-ups by hand. Loop is a reminder tool and nothing more. It is not a system of record, a backup, an archive, or a substitute for your email, your calendar, or your own judgment.
You agree not to, and not to let anyone else:
We may investigate suspected violations and take any action we consider appropriate, including removing content and suspending or closing accounts.
You own the content you send to Loop: email subjects, excerpts, addresses, notes, and follow-ups. You give us a worldwide, non-exclusive, royalty-free license to store, process, transmit, and display that content only as needed to run the service for you and your workspace, to keep the service secure, and to comply with law.
The emails you BCC to Loop name other people. You are responsible for those people’s information. You confirm that you have the right to share it with a service like Loop and that doing so complies with every law, contract, and policy that applies to you, including privacy laws and any confidentiality duties you owe to employers, clients, or anyone on the thread. We are not responsible for claims by anyone you email or invite.
You are responsible for your content. We do not review it before it is stored and we are not responsible for it. If you are subject to laws that restrict what you may send to a third-party service, such as health, financial, or legal confidentiality rules, do not send that content to Loop. Loop is not designed for, and must not be used to store, protected health information, payment card numbers, government identification numbers, trade secrets, privileged communications, or similar regulated or confidential data. If you send such data anyway, you do so at your own risk and in breach of these terms.
Our privacy policy explains what we collect, how long we keep it, and who processes it for us. It is part of these terms. Loop runs on services we do not control, including hosting, database, email delivery, and sign-in providers. Those providers have their own terms and security practices, and we are not responsible for their acts, omissions, outages, or security incidents.
We use measures intended to protect your data: encryption in transit, hashed passwords, signed and expiring links, access controls, rate limiting, and limited data retention. We keep those measures under review.
You acknowledge that no method of transmission over the internet and no method of electronic storage is completely secure. We cannot and do not guarantee that unauthorized third parties will never be able to defeat our security measures or access your content. You provide content to Loop at your own risk and you assume the risk of any unauthorized access, disclosure, alteration, or loss of that content, including from events outside our control. If we become aware of a security incident that affects your data, we will notify you as required by applicable law. We have no obligation to keep backups of your content, and you agree to keep your own copies of any information you need and not to rely on Loop as your only record.
Email is a chain of systems we do not control. Messages can be delayed, filtered, or lost. Reply detection depends on headers that email clients may or may not send, on forwarding rules, and on the addresses used. A follow-up may not be created, may not close, or may close when it should not. Do not rely on Loop for legal, regulatory, medical, safety, or financial deadlines, or for anything where a missed reminder would cause serious harm. Nothing in the service is legal, financial, or professional advice.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT YOUR CONTENT WILL BE PRESERVED, THAT ANY REMINDER WILL BE SENT OR RECEIVED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OR OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR SERVICE PROVIDERS (TOGETHER, THE “LOOP PARTIES”), BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA, OR USE, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM A MISSED, LATE, OR INCORRECT REMINDER, FROM LOST OR CORRUPTED CONTENT, FROM UNAUTHORIZED ACCESS TO OR ALTERATION OR DISCLOSURE OF YOUR CONTENT, FROM ANY SECURITY INCIDENT OR DATA BREACH, FROM THE CONDUCT OF ANY OTHER USER OR ANY PERSON YOU EMAIL OR INVITE, OR FROM THE ACTS OR OMISSIONS OF ANY THIRD-PARTY SERVICE.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE LOOP PARTIES, TAKEN TOGETHER, FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) FIFTY US DOLLARS ($50). YOU AGREE THAT THIS LIMIT IS REASONABLE BECAUSE THE SERVICE IS PROVIDED FREE OF CHARGE.
Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties. In those places, the exclusions and limits above apply to the fullest extent the law allows, and nothing in these terms limits liability that cannot lawfully be limited, including for fraud, willful misconduct, or death or personal injury caused by negligence. The limitations in this section are a fundamental part of the bargain, each one applies independently of the others, and they apply even if a remedy fails of its essential purpose.
To the fullest extent permitted by law, you release the Loop Parties from all claims, demands, and damages of every kind, known or unknown, arising out of or related to any dispute between you and another user, anyone you email or invite, or any third-party service. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
You will defend, indemnify, and hold harmless the Loop Parties from and against any claims, demands, investigations, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: your content; your use of the service; your breach of these terms or of any law; your violation of any third party’s rights, including the privacy or confidentiality rights of anyone named in an email you send to Loop; or any act or omission of anyone you invite to your workspace. We may take over the defense of any matter subject to indemnification, in which case you will cooperate with us and will not settle any such matter without our written consent.
You can stop using Loop and delete your account at any time from Settings. Deleting your account removes your follow-ups and personal data as described in the privacy policy, with limited exceptions for backups, logs, and what the law requires us to keep.
We may suspend or close your account, or stop providing the service to you, at any time, with or without notice, if we believe you have broken these terms, if the law requires it, if continuing would create risk or liability for us, or if we discontinue the service. We will try to give reasonable notice if we shut Loop down, and we are not liable to you for any suspension, closure, or shutdown. Sections 7 and 9 through 19 survive termination.
We may update these terms. If a change is material, we will email account owners or post a notice in the service before it takes effect. Continuing to use Loop after the change takes effect means you accept the new terms. If you do not agree, stop using the service and delete your account.
These terms and any dispute arising out of or related to them or the service are governed by the laws of the State of Georgia, USA, without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Please read this section carefully. It affects your rights.
Talk to us first. Before starting any formal proceeding, you agree to send a written description of the dispute, including your name, account email, and what you want, to hello@loopediq.com and give us 60 days to try to resolve it with you. The time limit in this section is paused while we do.
Binding arbitration. If we cannot resolve it, any dispute, claim, or controversy arising out of or related to these terms or the service, including its formation, validity, scope, or termination, and including whether a dispute must be arbitrated, will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Arbitration Rules if you use Loop for a business), and not in court. The Federal Arbitration Act governs this section. The arbitration will take place in Athens, Georgia, or by video or phone if the rules allow, and the arbitrator may award the same individual relief a court could. Judgment on the award may be entered in any court with jurisdiction.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek an injunction or other equitable relief in court to protect intellectual property or to stop unauthorized use of the service.
No class actions. You and we agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim will proceed in court, and the rest of this section still applies to all other claims.
Coordinated filings. If 25 or more similar claims are brought against us by the same or coordinated counsel, the claims will be grouped into batches of no more than 25, each batch will be arbitrated as a single consolidated proceeding with one set of fees, and the time limit in this section is paused for claims waiting their turn.
Opt out. You may reject this arbitration agreement by emailing hello@loopediq.com within 30 days after first accepting these terms, with your account email and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these terms.
Jury trial waiver. If for any reason a dispute proceeds in court rather than arbitration, you and we each waive any right to a jury trial, and you agree to the exclusive jurisdiction of the state and federal courts located in Clarke County, Georgia.
Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent the law allows.